Salesforce Health Cloud is a comprehensive platform designed to centralize patient information, providing healthcare professionals with a 360-degree view of each patient's medical history, treatments, and outcomes. By integrating data from various sources, including electronic health records (EHRs) and medical devices, it facilitates effective care coordination and personalized patient engagement. Additionally, Health Cloud offers robust analytics and insights, enabling healthcare organizations to make data-driven decisions and improve patient outcomes.

Blue5Green brings specialized expertise to the deployment of Salesforce Health Cloud, ensuring the platform is tailored to meet the unique needs of healthcare organizations. We facilitate seamless integration with existing systems, such as electronic health records (EHRs), enabling a unified view of patient data and enhancing care coordination. Additionally, we provide ongoing support and optimization, ensuring the platform evolves with the organization's goals and adapts to new advancements, thereby ensuring long-term success.

Key Features

Patient 360

Care Plan Management

Care Team Collaboration

Health Timeline

Intelligent Appointment Management

Advanced Therapy Management

Medication Management and Medication Review

Provider Relationship and Network Management

Utilization Management

Data Interoperability with FHIR APIs

Key Features

Patient 360

Care Plan Management

Care Team Collaboration

Health Timeline

Intelligent Appointment Management

Advanced Therapy Management

Medication Management and Medication Review

Provider Relationship and Network Management

Utilization Management

Data Interoperability with FHIR APIs

Patient Engagement and Outreach

Pain Point

Low patient engagement, lack of personalized communication, and high no-show rates.

Solution

Health Cloud allows providers to automate personalized patient outreach and reminders, reducing missed appointments and improving adherence to care plans. The platform’s communication tools enable providers to engage patients across channels, enhancing the patient experience and promoting proactive health management.

Analytics for Quality of Care and Operational Efficiency

Pain Point

Limited insights into patient outcomes, difficulty tracking key performance metrics, and inefficient resource allocation.

Solution

Health Cloud’s analytics capabilities enable providers to monitor clinical outcomes, patient satisfaction, and operational metrics. Providers can leverage these insights to identify care gaps, improve quality of care, optimize resource utilization, and ensure adherence to regulatory standards.

Patient 360 View

Pain Point

Fragmented patient information across various systems, limited access to comprehensive health records, and lack of real-time data.

Solution

Health Cloud’s Patient 360 provides a unified view of each patient by integrating data from EHRs, billing systems, and other sources. This holistic view enables providers to make informed decisions, personalize care, and improve patient outcomes.

Telehealth and Virtual Care

Pain Point

Increased demand for virtual care options, difficulty integrating telehealth data, and limited virtual engagement options.

Solution

Health Cloud’s integration capabilities allow providers to incorporate telehealth tools directly within the platform. This supports virtual visits, remote patient monitoring, and centralized access to telehealth data, enabling providers to offer seamless, comprehensive care both in-person and virtually.

Care Coordination and Team Collaboration

Pain Point

Inefficient care coordination, communication gaps among care teams, and difficulty tracking patient care plans.

Solution

Health Cloud enables seamless communication and collaboration among care teams with shared access to care plans, tasks, and patient data. Providers can assign care roles, monitor patient progress, and ensure timely follow-ups, which is especially critical for chronic or complex cases.

Referral and Patient Intake Management

Pain Point

Inefficient referral tracking, long wait times for appointments, and gaps in communication during patient intake.

Solution

Health Cloud can streamline referral management and patient intake processes with automated workflows and real-time status updates. Providers can track referrals, manage appointment scheduling, and ensure smooth patient transitions between departments, reducing delays and enhancing the patient experience.

Patient Engagement and Outreach

Pain Point

Low patient engagement, lack of personalized communication, and high no-show rates.

Solution

Analytics for Quality of Care and Operational Efficiency

Pain Point

Limited insights into patient outcomes, difficulty tracking key performance metrics, and inefficient resource allocation.

Solution

Patient 360 View

Pain Point

Fragmented patient information across various systems, limited access to comprehensive health records, and lack of real-time data.

Solution

Telehealth and Virtual Care

Pain Point

Increased demand for virtual care options, difficulty integrating telehealth data, and limited virtual engagement options.

Solution

Care Coordination and Team Collaboration

Pain Point

Inefficient care coordination, communication gaps among care teams, and difficulty tracking patient care plans.

Solution

Referral and Patient Intake Management

Pain Point

Inefficient referral tracking, long wait times for appointments, and gaps in communication during patient intake.

Solution

Patient Engagement and Outreach

Pain Point

Low patient engagement, lack of personalized communication, and high no-show rates.

Solution

Analytics for Quality of Care and Operational Efficiency

Pain Point

Limited insights into patient outcomes, difficulty tracking key performance metrics, and inefficient resource allocation.

Solution

Our Expertise

Thought Leadership, Strategy & Advisory
- Strategic Roadmaps
- Actionable Insights
- Executive Guidance
- Adoption Enablement
Business Analysis & Prototype
- Process Mapping
- Rapid Prototyping
- Concept Validation
- Risk Mitigation
Architecture & Design
- Scalable Design
- Multi-Cloud Solutions
- Performance Optimization
- Future-Proofing
Implementation & Quality Assurance
- Agile Deployment
- Rigorous Testing
- Seamless Rollouts
- Operational Excellence
Development & Customization
- Custom Development
- UI/UX Enhancements
- Process Customization
- Code Quality
Integration & Automation
- Seamless Integrations
- Process Automation
- Workflow Orchestration
- Real-Time Data
Data, AI & Analytics
- Advanced Analytics
- AI-Powered Insights
- Data Governance
- Intelligent Optimization
Support & Maintenance
- Proactive Monitoring
- SLA-Driven Support
- Continuous Optimization
- Performance Improvement

Why Blue5Green?

Deep Industry Expertise & Thought Leadership
We bring unparalleled industry expertise, with a team of Salesforce experts who understand the nuances of your sector and provide thought leadership that drives innovation and value.
Proven Track Record
Our history of successful Salesforce implementations speaks for itself. We’ve helped numerous organizations transform their operations and achieve measurable results.
Global Delivery
With a global footprint, we deliver solutions seamlessly across geographies, ensuring consistency, quality, and round-the-clock support for your Salesforce journey.

How Can
We Work Together?

Transformation stories

Blue5Green has been a great partner. They are responsive and really care about providing an outstanding service. They are extremely knowledgeable and creative in finding solutions to challenging problems.

Vice President, Product Strategy

Technology Company, USA

Vice President, Product Strategy

Technology Company, USA

45%

Boost in lead-to-close rate

45%

Boost in lead-to-close rate

I wanted to take a moment to express our sincere appreciation to Blue5Green for the exceptional work on our project. Your team's leadership, commitment, and expertise have been evident in managing the challenging timelines and resolving defects.

Product Owner

Healthcare Payer and Provider, USA

Product Owner

Healthcare Payer and Provider, USA

35%

Faster claims processing

35%

Faster claims processing

We want to take a moment to sincerely thank Blue5Green for their fantastic work in modernizing our Financial Services platform. Your team's expertise and commitment shone through every step of the project.

Implementation Manager

Insurance Provider, UK

Implementation Manager

Insurance Provider, UK

30%

Reduction in underwriting cycle time

30%

Reduction in underwriting cycle time

Thank you Blue5Green,for your team’s hard work and dedication in helping us implement our travel and purchase protection system. Your contributions are greatly appreciated.

Project Manager, Lifestyle & International IT

Insurance Provider, UK

Project Manager, Lifestyle & International IT

Insurance Provider, UK

28%

Faster claims intake

28%

Faster claims intake

Blue5Green, we were thoroughly impressed with the service provided by your team. Our team, greatly enjoyed partnering with your staff. The support we received was invaluable.

Release Manager

Government Agency, USA

Release Manager

Government Agency, USA

33%

Faster citizen request case closure

33%

Faster citizen request case closure

Blue5Green was a crucial partner for our development team in managing the release process. The deployment process you established ensured smooth operations, leaving us and our clients satisfied. We greatly value your expertise and would happily partner on future projects.

Director, Engagement Delivery

Software Implementation partner, USA

Director, Engagement Delivery

Software Implementation partner, USA

50%

Improvement in deployment cycle time

50%

Improvement in deployment cycle time

Team Blue5Green consistently exceeded expectations with their quick responses, flexibility in handling new requirements, and strong commitment to both the client and the vision.

Vice President, Systems Development

Portfolio Management Company, USA

Vice President, Systems Development

Portfolio Management Company, USA

25%

Increase in client onboarding speed

25%

Increase in client onboarding speed

One of the best parts of working with Blue5Green was their expertise and attention to detail in executing the project. Their partnership ensured a timely deployment and resulted in an outstanding final product.

Vice President, Digital Innovation

Healthcare Payer, USA

Vice President, Digital Innovation

Healthcare Payer, USA

30%

Increase in digital form adoption

30%

Increase in digital form adoption

Blue5Green has supported us with various implementations and improvements,and has been a true partner. They always go the extra mile to get the job done, and we look forward to working with them for years to come.

Senior Director, Enterprise Applications & Insights

Capital Markets Company, USA

Senior Director, Enterprise Applications & Insights

Capital Markets Company, USA

28%

Improvement in trade exception management

28%

Improvement in trade exception management

Blue5Green provided outstanding technical expertise, easily adapted to changing project needs while always delivering high-quality solutions on time. Their support doesn’t end when the project compeleted and remained extremely dependable for ongoing assistance.

President

Healthcare Company, USA

President

Healthcare Company, USA

25%

Reduction in referral cycle time

25%

Reduction in referral cycle time

Blue5Green has been a great partner in developing our Salesforce instance,including complex triggers and workflows. They offer flexible scheduling, deliver high-quality work, and provide cost-effective solutions.

Executive Director

Corporate Investment Bank, France

Executive Director

Corporate Investment Bank, France

3X

Faster deal lifecycle management

3X

Faster deal lifecycle management

Blue5Green team is extremely flexible and adaptive to our processes. They understand the business requirements well and provide wonderful solution approaches.

Technical Manager

Hotel Chain, USA

Technical Manager

Hotel Chain, USA

30%

Increase in guest loyalty program engagement

30%

Increase in guest loyalty program engagement

Vice President, Product Strategy

Technology Company, USA

Vice President, Product Strategy

Technology Company, USA

45%

Boost in lead-to-close rate

45%

Boost in lead-to-close rate

Product Owner

Healthcare Payer and Provider, USA

Product Owner

Healthcare Payer and Provider, USA

35%

Faster claims processing

35%

Faster claims processing

Implementation Manager

Insurance Provider, UK

Implementation Manager

Insurance Provider, UK

30%

Reduction in underwriting cycle time

30%

Reduction in underwriting cycle time

Thank you Blue5Green,for your team’s hard work and dedication in helping us implement our travel and purchase protection system. Your contributions are greatly appreciated.

Project Manager, Lifestyle & International IT

Insurance Provider, UK

Project Manager, Lifestyle & International IT

Insurance Provider, UK

28%

Faster claims intake

28%

Faster claims intake

Blue5Green, we were thoroughly impressed with the service provided by your team. Our team, greatly enjoyed partnering with your staff. The support we received was invaluable.

Release Manager

Government Agency, USA

Release Manager

Government Agency, USA

33%

Faster citizen request case closure

33%

Faster citizen request case closure

Director, Engagement Delivery

Software Implementation partner, USA

Director, Engagement Delivery

Software Implementation partner, USA

50%

Improvement in deployment cycle time

50%

Improvement in deployment cycle time

Team Blue5Green consistently exceeded expectations with their quick responses, flexibility in handling new requirements, and strong commitment to both the client and the vision.

Vice President, Systems Development

Portfolio Management Company, USA

Vice President, Systems Development

Portfolio Management Company, USA

25%

Increase in client onboarding speed

25%

Increase in client onboarding speed

Vice President, Digital Innovation

Healthcare Payer, USA

Vice President, Digital Innovation

Healthcare Payer, USA

30%

Increase in digital form adoption

30%

Increase in digital form adoption

Senior Director, Enterprise Applications & Insights

Capital Markets Company, USA

Senior Director, Enterprise Applications & Insights

Capital Markets Company, USA

28%

Improvement in trade exception management

28%

Improvement in trade exception management

President

Healthcare Company, USA

President

Healthcare Company, USA

25%

Reduction in referral cycle time

25%

Reduction in referral cycle time

Executive Director

Corporate Investment Bank, France

Executive Director

Corporate Investment Bank, France

3X

Faster deal lifecycle management

3X

Faster deal lifecycle management

Blue5Green team is extremely flexible and adaptive to our processes. They understand the business requirements well and provide wonderful solution approaches.

Technical Manager

Hotel Chain, USA

Technical Manager

Hotel Chain, USA

30%

Increase in guest loyalty program engagement

30%

Increase in guest loyalty program engagement

Vice President, Product Strategy

Technology Company, USA

Vice President, Product Strategy

Technology Company, USA

45%

Boost in lead-to-close rate

45%

Boost in lead-to-close rate

Blogs

Jun 2025

Salesforce Business Rules Engine

Why Decision-Making Is Holding Your Business Back

Jun 2025

Hyperforce

The Strategic Salesforce Tool for Data Regulation & Complian...

Jun 2025

Unify Customer Data with Salesforce Data Cloud

Imagine walking into your favorite coffee shop, where the b...

Connect with us

Ready to elevate your business?
Contact us today to discuss how we can help you achieve your goals!

Key Features

Key Features

How Can We Work Together?

45%

45%

35%

35%

30%

30%

28%

28%

33%

33%

50%

50%

25%

25%

30%

30%

28%

How Can
We Work Together?