Track prospects through lead scoring, relationship insights, and referral sources to improve acquisition strategies.

Automate onboarding workflows, capturing client details, performing KYC (Know Your Customer), and ensuring compliance with AML (Anti-Money Laundering) standards.

Manage due diligence documentation, verifying income sources, identity, and risk profile to ensure adherence to onboarding timelines and regulatory policies.

Create a comprehensive client profile encompassing assets under management (AUM), investments, past interactions, and family relationships.

Track multiple accounts and holdings under a householding view to analyze the family's total wealth and provide integrated advice.

Monitor client touchpoints, frequency of communication, and engagement scores to personalize client interactions and enhance relationships.

Utilize CRM to track client financial goals, from retirement savings to education funds, aligning with asset allocation strategies.

Maintain visibility into client portfolios, identifying opportunities for rebalancing based on changing market conditions, risk appetite, or tax efficiency needs.

Automate the scheduling of client reviews, integrating performance data to provide insights on goal achievement, investment returns, and market trends.

Generate targeted product recommendations, including managed accounts, mutual funds, alternative investments, and insurance products based on CRM data analysis.

Track success in cross-selling additional services such as estate planning, tax advisory, and insurance through CRM-driven campaigns.

Use CRM analytics to identify clients most likely to be interested in specific financial products, optimizing advisor efficiency.

Track Assets Under Management (AUM) growth, monitoring inflows and outflows to manage client retention and identify growth opportunities.

Generate performance metrics such as time-weighted return (TWR), internal rate of return (IRR), and benchmark comparisons.

Automate the generation of personalized portfolio reports, focusing on performance summaries, risk metrics, and adherence to investment objectives.

Ensure that all advisory activities are compliant with MiFID II regulations and adhere to fiduciary responsibilities.

Automate AML checks and ensure FATCA reporting requirements are met to maintain transparency in cross-border asset holdings.

Monitor client investments for suitability against defined risk profiles, ensuring compliance with regulatory suitability standards.

Capture risk tolerance through CRM-based assessments, factoring in risk capacity, financial goals, and market volatility preferences.

Align investment products to client risk profiles and update recommendations in response to changing market conditions or life events.

Automate periodic risk profile reviews and ensure the investment strategy remains suitable, particularly for regulatory reporting.

Assess CLV to prioritize high-value clients, measuring contributions from investment advisory, ancillary products, and referrals.

Track attrition rates, identifying clients at risk of churn based on engagement patterns, portfolio performance, and fee sensitivity.

Generate reports for different client segments (e.g., HNWI, UHNWI, mass affluent), tracking profitability, engagement, and product uptake.

Monitor key advisor metrics such as net new assets (NNA), cross-sell ratios, and revenue per advisor to assess productivity.

Track advisor activities, including client meetings, financial plan updates, and follow-up actions, ensuring alignment with overall business goals.

Align advisor incentives to CRM data, focusing on metrics such as client satisfaction, AUM growth, and product penetration rates.

Track and manage trust and estate planning documents, ensuring they are current and align with clients' stated objectives.

Use CRM to plan and manage multi-generational wealth transfer strategies, coordinating with legal advisors for execution.

Track engagement with heirs and next-generation family members to ensure continuity of relationships and retention of family assets.

Track usage and repayment of credit lines provided to clients, such as margin loans, securities-backed loans, and overdraft facilities.

Use CRM to create and monitor liquidity solutions for clients, ensuring cash flow requirements are met without compromising portfolio growth.

Track inflows and outflows, monitoring cash positions across various accounts to optimize liquidity for short-term goals.

Track client service requests, ensuring resolution within SLA (Service Level Agreement), with metrics like first-response time and issue resolution rate.

Automate complaint resolution workflows, escalating issues when necessary to improve client satisfaction and regulatory compliance.

Measure advisor and support team response rates, service times, and issue resolution effectiveness, providing data-driven insights for service optimization.

Integrate CRM with core banking and investment management systems to provide real-time views of client financial holdings.

Integrate CRM with financial planning software to seamlessly update client financial plans with the latest portfolio data and life event triggers.

Integrate market data feeds from sources like Bloomberg or Refinitiv to provide advisors with real-time market insights for portfolio management.

Create targeted campaigns based on life events, such as liquidity needs, retirement, or estate planning, for timely outreach.

Use CRM to track client referral programs, measuring the success rate of campaigns and referral contributions to AUM growth.

Automate invitations and track engagement for client appreciation events, ensuring attendance by high-value clients and enhancing relationship depth.