Automate the onboarding process for institutional and corporate clients, including Know Your Customer (KYC) checks, Anti-Money Laundering (AML) compliance, and regulatory verifications.

Ensure compliance with customer due diligence standards, including EDD for high-risk clients, such as politically exposed persons (PEPs).

Maintain compliance with regulatory requirements such as MiFID II suitability, Dodd-Frank Act transaction reporting, and SFTR (Securities Financing Transactions Regulation) requirements.

Track sales opportunities across fixed income, equities, commodities, and derivatives, managing deal flow from initial lead to trade execution.

Coordinate between trading desks and clients for the structuring of customized derivatives and complex financial products based on client needs.

Maintain an audit trail of client trade activity to analyze engagement trends, understand trading preferences, and uncover cross-sell opportunities.

Segment clients such as hedge funds, asset managers, corporations, and sovereign entities to define tailored relationship strategies and enhance coverage.

Track wallet share metrics to identify gaps between actual trading volume and the client's overall potential volume, enabling more targeted growth strategies.

Provide a unified client view, including trade history, risk exposures, regulatory documentation, and relationship health indicators.

Capture trades from FX, equities, and derivatives desks directly into the CRM, ensuring end-to-end visibility and management.

Track order flow and execution reports to ensure compliance with market conduct requirements and best execution obligations.

Integrate CRM with back-office systems to facilitate trade settlement, ensuring prompt T+2 or T+1 reconciliation and compliance.

Manage targeted sales campaigns across asset classes, such as credit derivatives, interest rate products, and structured notes, based on client investment preferences.

Monitor key sales performance indicators, such as trading volume, spread capture, and new client acquisition, to align sales incentives.

Track commissions, fees, and margin contributions across asset classes, ensuring accurate calculation of sales compensation.

Integrate CRM with risk management systems to track client positions, counterparty exposures, and potential market risks.

Conduct stress tests and scenario analyses to understand client exposures under different market conditions, ensuring portfolio resilience.

Track client exposure against pre-defined risk limits to ensure adherence to internal risk policies and to minimize potential losses.

Maintain detailed records of client communications, including interactions, meetings, and notes, to meet regulatory requirements and enhance transparency.

Manage and track client participation in investor roadshows, ensuring key stakeholders are targeted for new issues or secondary offerings.

Automate generation of client-specific trade summaries, market outlook reports, and performance reviews, ensuring personalized service delivery.

Assess client profitability through metrics like total trading volume, spread capture, and cost-to-serve, helping to optimize resource allocation.

Analyze client trade flow to identify trends, evaluate market share, and highlight opportunities for deeper engagement or service improvements.

Attribute revenue to specific trading desks, clients, and products, benchmarking against market data to optimize pricing and execution strategies.

Automate MiFID II transaction reporting, ensuring compliance with pre-trade and post-trade transparency requirements.

Implement transaction monitoring workflows to identify potential market manipulation or insider trading, ensuring adherence to market abuse regulations.

Maintain audit trails for all client interactions, communications, and transactions, facilitating compliance reviews and regulatory audits.

Integrate CRM with the OMS to manage order flow and streamline execution, ensuring real-time updates across trading desks.

Integrate with data vendors such as Bloomberg, Refinitiv, and ICE to provide real-time market data for sales and trading teams, enhancing market intelligence.

Connect CRM with core banking and custodian systems to track margin calls, settlement activities, and account balances for accurate client insights.

Use CRM to track trade ideas pitched to clients, monitoring interest, follow-ups, and execution outcomes to understand client preferences.

Centralize sales and trader communications, ensuring coordinated efforts when presenting new opportunities or pricing products to clients.

Integrate Bloomberg Chat and other communication tools into CRM for better tracking of sales conversations and trade negotiations.

Track requests for structured solutions such as collar options, interest rate swaps, or customized derivatives, ensuring alignment with client goals.

Use CRM-integrated analytics to assess payoff structures, risk profiles, and potential market impacts for complex derivative products.

Integrate CRM with pricing models to provide real-time indicative pricing for options, futures, and swaps based on market conditions and volatility.

Track corporate bond issuance opportunities, managing the workflow from mandate to book-building, pricing, and allocation.

Coordinate investor participation in syndicated bond offerings, ensuring transparency and adherence to allocation guidelines.

Track covenants and compliance for clients issuing debt, ensuring that requirements are met throughout the life of the instrument.

Track opportunities for initial public offerings (IPOs) and secondary issuances, managing investor engagement, roadshows, and book-building processes.

Coordinate block trades in a compliant manner, tracking internal approvals, client interest, and market timing for optimal execution.

Manage the book-building process for equity offerings, capturing investor demand, order sizes, and final allocation decisions.

Track service issues, ensuring prompt resolution, and compliance with SLA (Service Level Agreement) requirements.

Track and manage margin calls and disputes, coordinating with risk and compliance teams to ensure regulatory requirements are met.

Use CRM to generate insights on customer service effectiveness, measuring metrics like first-contact resolution and average handling time.