How we leverage Salesforce to solve pain points
Streamline onboarding workflows for institutional and retail clients, including documentation, verification, and regulatory compliance checks.
Automate Know Your Customer (KYC) and Anti-Money Laundering (AML) processes to ensure regulatory compliance and mitigate risk.
Segment clients into categories such as pension funds, sovereign wealth funds, HNWI, and retail investors to customize service levels and asset strategies.
Track the complete lifecycle of mutual funds, ETFs, alternative investments, and other products, from creation to closure.
Align fund offerings with client risk profiles, assessing suitability based on regulatory requirements and individual client goals.
Compare fund performance against benchmarks, focusing on metrics such as alpha, beta, and Sharpe ratio to evaluate risk-adjusted returns.
Monitor Assets Under Management (AUM), inflows, and outflows to track business performance and investor retention metrics.
Track and manage asset allocation across equities, fixed income, alternatives, and other instruments, ensuring alignment with client risk and return objectives.
Generate detailed performance attribution reports to assess how allocation decisions, security selection, and market timing impact overall portfolio returns.
Ensure investment management activities comply with MiFID II, SEC, and other regulatory requirements, maintaining detailed client interaction records.
Track Environmental, Social, and Governance (ESG) metrics to comply with regulations and meet investor demands for responsible investing.
Generate reports for regulatory compliance, such as Form PF for hedge funds or UCITS requirements for European funds.
Track investor preferences for communication and share fund performance updates, quarterly outlooks, and market insights.
Manage the complete investor lifecycle, from initial engagement and onboarding to periodic reporting and exit, ensuring positive investor experiences.
Automate the generation of detailed investor reports, including portfolio valuation, market commentary, and performance metrics such as TWR (Time-Weighted Return).
Track new fund subscriptions and distribution channel activities, from opportunity generation to closure, managing pipelines effectively.
Manage relationships with financial advisors, broker-dealers, and distribution partners, tracking sales and performance metrics.
Track key sales metrics like lead-to-subscription ratios, redemption rates, and sales velocity to optimize distribution strategies.
Monitor key risk-adjusted metrics such as Sharpe ratio, Information ratio, and Tracking error to evaluate fund performance.
Use CRM-integrated risk management tools to monitor the Value at Risk (VaR) for each fund and provide insights into potential losses under adverse market conditions.
Track portfolio response to simulated market shocks to ensure proper diversification and resilience against downturns.
Track compliance with client investment mandates, ensuring portfolio activities align with stated guidelines, such as sector allocation limits and risk exposure.
Automate tracking of restricted securities, ensuring compliance with internal and regulatory guidelines when executing trades.
Track and manage proxy voting activities in accordance with investor guidelines and regulatory standards to ensure responsible corporate governance.
Track management fees, performance fees, and total revenue from different product lines, assessing client profitability.
Use CRM to analyze client profitability, assessing metrics like revenue per client, expense ratios, and net contribution margin.
Generate reports for different client segments (e.g., retail, institutional, high-net-worth), tracking engagement, AUM growth, and product uptake.
Monitor activities of relationship managers (RMs), such as meetings, calls, and emails, to ensure proactive client engagement.
Track metrics like net new assets (NNA), cross-sell ratios, and conversion rates to assess the effectiveness of the sales and relationship teams.
Link compensation to CRM data, rewarding advisors for key metrics such as AUM growth, new business generation, and client satisfaction.
Run targeted marketing campaigns for different funds and investor types, tracking performance metrics like click-through rates (CTR), conversion rates, and cost per lead (CPL).
Track attendance, feedback, and follow-up actions for investor engagement activities like roadshows, webinars, and events.
Use CRM to create personalized investor updates, newsletters, and fund performance summaries based on individual client preferences.
Integrate CRM with Portfolio Management Systems (PMS) to ensure seamless data flow, consolidating portfolio analytics and investor reporting.
Connect CRM with market data providers like Bloomberg, Reuters, or Morningstar for up-to-date market insights and data feeds.
Ensure integration with core banking and custodian systems for real-time tracking of cash flows, settlement activities, and reconciliation processes.
Track relationships with platforms like Schwab, Fidelity, and other distribution partners, ensuring compliance with selling agreements and maximizing distribution efficiency.
Measure AUM growth and net inflows attributable to different distribution channels to optimize marketing spend and align with investor acquisition goals.
Maintain and track due diligence for third-party distributors to ensure they meet regulatory and internal compliance standards.
Automate the application of management and performance fee schedules, ensuring accuracy and consistency across client types.
Track high-water marks, hurdle rates, and accrued performance fees to ensure proper calculation and reporting in compliance with investment agreements.
Track fund expenses such as operational costs, marketing fees, and custody charges to allocate them accurately to the relevant funds or portfolios.
- Deep Industry Expertise & Thought LeadershipWe bring unparalleled industry expertise, with a team of Salesforce experts who understand the nuances of your sector and provide thought leadership that drives innovation and value.
- Proven Track RecordOur history of successful Salesforce implementations speaks for itself. We’ve helped numerous organizations transform their operations and achieve measurable results.
- Global DeliveryWith a global footprint, we deliver solutions seamlessly across geographies, ensuring consistency, quality, and round-the-clock support for your Salesforce journey.
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