Salesforce Implementation Services
Has your business fully leveraged the power of Salesforce ?
Supercharge your Salesforce investment by leveraging our expertise in the Salesforce eco-system. The capabilities of Salesforce are immense as it can accelerate your need to boost the productivity, increase the revenue and enhance the visibility of your business. Our Salesforce implementation services will fuel productivity and innovation across your organization, empowering you to focus on your customers.
Digitalizing Business Process
We help businesses digitize their processes with the help of cutting-edge technologies. By streamlining complex business processes, we also integrate legacy systems & processes to create a backbone application for end-to-end digitized processes. With the help of smart technology, we create sustained value for our clients.
- Process Optimization
- Integrations – Cloud and On-Premise
- Data Quality
- Regulatory and Compliance needs
- Business Governance
- Context Sensitive Smart Dashboards
- Data and Application Security
Customer Service Transformation
We help our clients improve their customer experience by providing a better agent experience. With the help of technology, we can give agents easy to use customer service tools for a unified view of every customer interaction across businesses, along with powerful productivity tools. We can also help managers optimize their support teams with carefully built performance dashboards with powerful insights.
- Customer 360º
- Case Management
- Knowledge and Solutions
- Agent Insights
- Performance Dashboards
- CTI Integration
- Omni-Channel
- Social Integrations
Customer Service Transformation
We help our clients improve their customer experience by providing a better agent experience. With the help of technology, we can give agents easy to use customer service tools for a unified view of every customer interaction across businesses, along with powerful productivity tools. We can also help managers optimize their support teams with carefully built performance dashboards with powerful insights.
- Customer 360º
- Case Management
- Knowledge and Solutions
- Agent Insights
- Performance Dashboards
- CTI Integration
- Omni-Channel
- Social Integrations
Sales Empowerment
We help clients in their sales transformation by empowering the sales teams with the right set of connected tools to help them grow accounts faster, find new customers faster & close deals faster from anywhere. This helps the sales team accelerate productivity & make insightful decisions. We can help create meaningful dashboards that help senior management with the real-time view into your team’s forecasts.
- Customer 360º
- Pipeline Management
- Sales Forecasting
- Reports and Dashboards
- Salesforce Mobile
- Integration – Cloud, On-Premise and Email
- Workflow and Approvals
- Data and File Management
Employee, Partner And Customer Communities
We can help our clients build digital experience platforms that enable them to build engaging and beautiful branded CRM powered portals, forums, sites, and mobile apps. With communities, our clients can infuse data from multiple systems. Customers can create & escalate support cases, partners can update opportunities & qualify leads, employees can access & share files.
- Campaign, Lead and Pipeline Management
- Branded Communities (Employee, Partner and Customer)
- Mobile
- Communication and Collaboration
- Management and Analytics
- Data Security
Employee, Partner And Customer Communities
We can help our clients build digital experience platforms that enable them to build engaging and beautiful branded CRM powered portals, forums, sites, and mobile apps. With communities, our clients can infuse data from multiple systems. Customers can create & escalate support cases, partners can update opportunities & qualify leads, employees can access & share files.
- Campaign, Lead and Pipeline Management
- Branded Communities (Employee, Partner and Customer)
- Mobile
- Communication and Collaboration
- Management and Analytics
- Data Security
Digital Marketing
We help our clients create personalized brand experiences & integrate the entire customer journey to revamp their digital marketing. Whether it is a B2B or B2C, we help clients use world-class digital marketing platform & techniques to unify data sources, personalize in every channel, engage in any state of their relationship with their brand and measure the performance of every campaign.
- Campaign, Lead and Pipeline Management
- Journey Builder
- Email Marketing
- Mobile
- Social Marketing
- Advertising
- Interaction Management
- Data Integration
Analytics
We can help clients to curate reports with data stitched from multiple data sources. We use powerful BI tools like Einstein Analytics, Tableau, QlikView, Power BI etc. to accumulate data together and with the ability to slice & dice the data to its details. This empowers the senior & middle management to view the pipelines & projections.
- Data Visualization
- Multi Dimensional Reports
- Management Dashboards
- 360º Business View
Analytics
We can help clients to curate reports with data stitched from multiple data sources. We use powerful BI tools like Einstein Analytics, Tableau, QlikView, Power BI etc. to accumulate data together and with the ability to slice & dice the data to its details. This empowers the senior & middle management to view the pipelines & projections.
- Data Visualization
- Multi Dimensional Reports
- Management Dashboards
- 360º Business View
